We are a fully booked Medical Practice with a Cancellation list for patients who were unable to get an appointment.
We send out SMS reminders to all patients with a valid mobile number, the day before their booked appointment time.
All we ask in return is if you are unable to attend your scheduled appointment to please contact the surgery and advise so OR cancel your appointment via the text message you receive. This way we can offer that appointment time to someone on our cancellation list.
If you do not advise us that you are unable to attend within 2 hours of your appointment time, you will be billed a $40 DNA fee. This is non rebatable from medicare and is payable before booking your next consultation.
We thank you for your understanding.
